Lumen S24F

Lumen S24F Quick Start Guide

Every step links to its own moment in the videos, so you never hunt for the right part again.

  • 116 steps
  • 514 instructions
  • 10 videos
  • 10 chapters
  • Updated 2026-11-12

1. Unbox and Set Up

How to Unbox and Set Up the Lumen S24F

  1. 0:12Tools You Need
  2. 0:27Opening the Crate
  3. 2:09Unpacking the Printer and Parts
  4. 3:22Checking the Parts
  5. 4:25Assembling the Stand Legs
  6. 5:59Joining the Legs
  7. 7:22Installing the Media Sensor Plate
  8. 8:13Installing the Chrome Bar
  9. 9:22Installing the Feed Rods
  10. 10:27Fitting the Paper Feeders
  11. 11:12Installing the Lower Take-Up Units
  12. 13:19Freeing the Printer from the Pallet
  13. 13:51Mounting the Printer on the Stand
  14. 14:47Installing the Rear Bracket
  15. 15:20Installing the Film Take-Up Brackets
  16. 16:20Installing the Take-Up Rail
  17. 17:09Installing the Upper Take-Up Units and Paper Cores
  18. 18:11Connecting the Media Sensor Cables
  19. 19:01Installing the Bar, U-Frame and Tray
  20. 20:18Installing the Fume Extractor
  21. 21:21Connecting the Waste Ink Tubes
  22. 21:48Final Connections
  23. 22:28Removing the Shipping Parts
  24. 23:04Powering On and Moving the Carriage
Written steps 24

Tools You Need

Watch this part0:12

What you need

  • At least two people for lifting (four for the printer)
  • Power drill
  • Screwdriver
  • A set of hex keys (a long one helps)
  • Scissors
  • Small screwdriver
  • Gloves
  • Hammer or rubber mallet

Opening the Crate

Watch this part0:27
  1. Start with the metal clips along the top edge of the crate. Slide a screwdriver under the metal tab on a clip and pry it up until it stands upright, then tap it a few times with the mallet.
  2. Do this for every clip along the top edge.
  3. With two people, lift the top panel off and set it aside.
  4. The front panel's clips run down each corner and along the bottom. Pry each tab out with the screwdriver, then tap it with the mallet.
  5. Wear gloves: the crate edges are sharp. With two people, lift the front panel away.
  6. Open the clips on the remaining panels the same way, then lift off each side panel.

Unpacking the Printer and Parts

Watch this part2:09
  1. A steel frame over the printer is screwed down to the pallet. Use the drill to remove the screws at the foot of each post, at both ends of the frame.
  2. With two people, lift the frame off.
  3. Remove the dehumidifier and throw it away.
  4. Pull the stretch wrap off the top.
  5. The stand and other parts are packed on top. Lift them off one at a time, including the black accessory box.
  6. Slide out the part under the printer.

Checking the Parts

Watch this part3:22
  1. Lay everything out. Each part has a numbered sticker, so you can check that nothing is missing.
  2. Cut the tape on the carton, open the flaps and take out the bagged parts. These are the smaller stand and mounting parts.
  3. Open the zip bag on the accessory box, set the printed sheet aside, slide the box out and open the lid.
  4. Inside are the factory inspection sheets for your printer, the power cable, the bags of screws, cleaning swabs, gloves and a coil of tubing.

Assembling the Stand Legs

Watch this part4:25
  1. Start with the parts outlined in red in the video. Cut the wrapping off the stand parts: two support legs marked L and R, two leg bases with wheels and leveling feet, and two reinforcement plates.
  2. Turn the leveling feet on a base by hand, as shown, then turn the base upright so it stands on its wheels. Do the same with the second base.
  3. Each base is marked L or R. Stand the R leg on the R base, with both R markings facing the same way.
  4. Fit the hex screws where the leg meets the base on both sides, and in the inner holes inside the leg. Don't fully tighten any of them until they are all in, then tighten them all.
  5. Stand the L leg on the L base, with both L markings facing the same way, and fit and tighten its screws the same way.

Joining the Legs

Watch this part5:59
  1. The reinforcement plate is in the two long packs tagged 1-5.
  2. With two people, hold the plate between the legs, with each end against a leg.
  3. Start the first screw by hand, then turn it in with the hex key without fully tightening it. Add the screw beside it, then the two screws below.
  4. Add a screw on the inside of the leg just above the plate, and one more just below it.
  5. Fully tighten all four front screws and the two inside screws.
  6. Repeat on the other leg.
  7. Turn each leveling foot to raise it off the floor, so the stand rests on its wheels.

Installing the Media Sensor Plate

Watch this part7:22
  1. With two people, turn the stand around to work on the back, and press down the brake tab on each wheel with your foot.
  2. The second plate goes near the bottom. It carries two media sensors. Hold it in place with two people.
  3. Fasten it the same way: four screws on the front, then the inside screws above and below the plate, then tighten them all.
  4. Repeat on the other side.

Installing the Chrome Bar

Watch this part8:13
  1. A bracket goes on the inside of each leg. Take the brackets from bag 1-9.
  2. Hold a bracket against the inside of the leg, as shown. Start the top screw by hand and tighten it with the hex key, then fit the lower screw and tighten it.
  3. Do the same on the other leg.
  4. Unwrap the long chrome bar (1-10) and set it into the cutouts on both brackets.
  5. Turn the small knob under each bracket to hold the bar in place.
  6. The waste ink holder is in the pack tagged 11-1. Hook it down onto the leg shown in the video.

Installing the Feed Rods

Watch this part9:22
  1. Take the long pack and bag 1-13. Lay the two rods across the bases and slide them so they reach both ends.
  2. Place a fixing block on the base and screw it down with two screws, using the hex key.
  3. Slide the lower rod into its hole in the block and turn the knob to hold it. Do the same for the upper rod.
  4. Fix the block at the other end the same way.

Fitting the Paper Feeders

Watch this part10:27
  1. The two packs tagged 1-14 are the paper feeders. Fit the first one onto the rods, turn the knob to clamp it, and slide it into place.
  2. Fit the second paper feeder at the other end.
  3. Check that every knob is tight.
  4. Turn the stand back around and lock the wheels again. The stand is now ready.

Installing the Lower Take-Up Units

Watch this part11:12
  1. Find bag 1-6: two brackets, one for each leg. Hold the first bracket against the left leg, thread in the first screw by hand, then start the other three.
  2. Tighten them with a hex key. A long hex key makes the top screws easier to reach.
  3. Do the same on the right leg.
  4. The bundle tagged 1-7 holds a reinforcement plate and two feeder bars. Loosen the two knobs on the end of each bracket.
  5. Set the reinforcement plate across the bottom of both brackets, then slide the feeder bars through the holes in the brackets.
  6. From underneath, thread two screws up through the plate into the bracket and tighten them with the hex key. Do the same on the other bracket.
  7. Bag 1-8 holds the motor unit. It goes on the right side, with its power switch facing out. Hook it over the bars and slide it into place.
  8. Fit the second unit on the left side the same way.
  9. Tighten both knobs to lock the bars, then the knobs on the other bracket. Roll the stand aside for now.

Freeing the Printer from the Pallet

Watch this part13:19
  1. Lift off the dust cover and peel off the plastic wrap.
  2. Metal brackets hold the printer to the pallet. Use the drill to remove the screws that go into the pallet, then the screw that goes into the printer, and pull the bracket off.
  3. Remove the other brackets the same way.

Mounting the Printer on the Stand

Watch this part13:51
  1. Roll the stand up to the pallet.
  2. With four people, lift the printer onto the stand. Line up the top of each leg with the holes under the printer, and use the side handle to nudge it into position.
  3. From underneath, thread a screw up through the leg plate into the printer. Start all four screws by hand before you tighten anything.
  4. Tighten every screw with a hex key, on both legs.

Installing the Rear Bracket

Watch this part14:47
  1. With two people, turn the printer around to the back.
  2. The small bracket is in bag 1-12. Remove the two screws from the crossbar and set the bracket over the holes.
  3. Screw it down through the slots. The slots let you slide it into position. Then tighten both screws.

Installing the Film Take-Up Brackets

Watch this part15:20
  1. The film take-up brackets are in bag 1-18. First, remove the screws already in the base strip.
  2. Hold a bracket in place and fasten it with four of those screws.
  3. Do the same on the right side.
  4. Cut the cable tie on the fume extractor port and free the cable.

Installing the Take-Up Rail

Watch this part16:20
  1. The rail for the rear take-up units is the part tagged 1-19. It goes across the two brackets.
  2. Loosen both knobs on the bracket, as shown, and lay the rail across both brackets.
  3. Remove the knob shown in the video, slide the rail until the holes line up, then put the knob back in and tighten it.
  4. Tighten the hex screw between the knobs. Do the same at the other end.

Installing the Upper Take-Up Units and Paper Cores

Watch this part17:09
  1. The powered take-up unit's cable plugs into the socket shown in the video. Slide the powered unit onto the rod.
  2. Slide the unpowered unit on from the other end and turn the knob at its base to lock it. Lock the powered unit the same way.
  3. Plug in the motor cable and turn the collar to lock it.
  4. Fit a paper core between the two units and push them in to hold it.
  5. At the front, slide one of the lower take-up units out to make room, and fit the second core the same way.

Connecting the Media Sensor Cables

Watch this part18:11
  1. Cut the tie holding the cable under this end of the printer, and unwrap the extension cable.
  2. Its two plugs don't go together: each has a different number of pins. Each one connects to a cable from one of the two media sensors.
  3. Find the media sensor cable with the matching plug, and connect the pair at the leg.
  4. Match the other sensor's cable and connect it the same way.
  5. Don't leave the cables loose. Tuck them into the cable hook on the leg.

Installing the Bar, U-Frame and Tray

Watch this part19:01
  1. Hold the bar tagged 1-17 between the legs. Screw it in through the leg with the hex key, do the same at the other end, then fully tighten the first screw.
  2. Hold the U-shaped frame (1-16) against the end of the leg. Start both screws by hand, then tighten them with the hex key.
  3. The tray is part 1-15. Screw a foot cup into each corner of the tray.
  4. Turn the tray over and set it into the base. Line up the holes, screw the tray to the base rail, then fix the front corner.

Installing the Fume Extractor

Watch this part20:18
  1. Cut open the fume extractor box, tip it over and slide the extractor out.
  2. Move it into place under the end of the printer.
  3. Cut the tie and free its cable. Plug it into the socket shown and turn the collar to lock it.
  4. Push the hose over the exhaust port and tighten the clamp with a screwdriver.

Connecting the Waste Ink Tubes

Watch this part21:21
  1. Cut the tie and uncoil the waste ink tubes. They go into the waste ink bottle.
  2. Cut the ties on the tube ends.
  3. Slide the white clips further down the tubes, away from the ends.
  4. Feed the tubes into the waste ink bottle.

Final Connections

Watch this part21:48
  1. Release the wheel brakes. With two people, turn the printer around so the front faces you, then lock the wheels again.
  2. Plug in the lower take-up motor: push in the plug and turn the collar to lock it.
  3. Press a round cap from the bag into each hole in the leg bases.

Removing the Shipping Parts

Watch this part22:28
  1. Remove the foam block.
  2. Lift the front cover. Unscrew the carriage retaining bracket and take it out with its screws. Keep them for transport.
  3. Peel the clear film off the rail.
  4. Remove the tape from the pressure plates, then slide the pressure plates out to each side.

Powering On and Moving the Carriage

Watch this part23:04
  1. Plug the power cable into the outlet, then into the printer, and turn on the power switch.
  2. To move the carriage with the cover open, place the magnet on the cover sensor. Then use the arrows on the touchscreen to move the carriage.
  3. Close the cover and turn the power off.
  • Always remove the magnet before you close the cover. Leaving it on the cover sensor can damage it.

2. Fill the Ink

How to Fill the Ink on the Lumen S24F

  1. 0:14Power On
  2. 0:27Reach the Ink Tanks
  3. 0:51Shake the Ink
  4. 1:09Open the Bottle
  5. 1:36Fill the Tanks
  6. 2:13Turn On the Touchscreen
  7. 2:26Turn On the White Ink Circulator
  8. 2:41Set the White Ink Management System
  9. 3:06Run an Ink Charge
  10. 3:28Run a Head Cleaning
  11. 3:49Set Up the Nozzle Check
  12. 4:15Print and Read the Nozzle Check
Written steps 12
  1. Plug the power cord into the wall outlet.
  2. Plug the other end into the printer's power inlet.
  3. Press the main power switch to on. It lights up.

Reach the Ink Tanks

Watch this part0:27
  1. The ink tanks are on the back, so turn the printer around.
  2. Lock the wheels, so the printer stays in place.
  3. The tanks are labeled V, W, Y, M, C and K: varnish, white, yellow, magenta, cyan and black.
  4. Press the round metal button, to the right of the indicator lights.

Shake the Ink

Watch this part0:51
  1. Wear gloves whenever you handle the ink.
  2. Before you fill, shake each ink bottle well.
  3. Shake the white and the varnish longer than the other colors.

Open the Bottle

Watch this part1:09
  1. Unscrew the cap from the bottle. Under the cap is a foil seal.
  2. With a utility knife, cut a small triangle into the seal. Go slowly, and keep your fingers clear of the blade.
  3. Then make smaller holes above the triangle, for air to flow in.
  4. The bottle is now open and ready to pour.

Fill the Tanks

Watch this part1:36
  1. Start with the black ink. Match it to the tank marked K.
  2. Unscrew the cap of the K tank, and lift it off.
  3. Pour the black ink into the tank.
  4. Set the bottle aside, and screw the cap back onto the tank.
  5. Repeat with the rest of the colors, matching each bottle to the tank with the same letter.

Turn On the Touchscreen

Watch this part2:13
  1. Above the tanks, there is one indicator light for each color.
  2. Tap the touchscreen. It turns on.
  3. The bars at the bottom of the screen show the ink level of each color.

Turn On the White Ink Circulator

Watch this part2:26
  1. Go to the left end of the printer.
  2. Press the door handle so it pops out, then turn the handle and swing the door open.
  3. Inside, find the white ink circulator switch.
  4. Turn it clockwise, to On.

Set the White Ink Management System

Watch this part2:41
  1. Go back to the touchscreen and tap Settings, then White Ink Management System.
  2. Switch the white ink circulation controller to Manual.
  3. Switch the white ink stirring controller to Manual. The stirrer is inside the white ink tank.
  4. Switch both controllers back to Auto.
  5. Tap Previous Menu twice, to go back to the main screen.

Run an Ink Charge

Watch this part3:06
  1. Tap Ink Charge, at the top left of the touchscreen. The screen shows Inking while it runs.
  2. You can also do this in Pilot, on your computer: open the Settings tab, and under Ink Charge, click Ink Charge.
  3. Run this process for 30 seconds.

Run a Head Cleaning

Watch this part3:28
  1. On the touchscreen, tap Cancel to end the ink charge.
  2. Then tap Head Cleaning.
  3. Or, in Pilot, click Head Cleaning in the toolbar, pick both heads, then Normal Cleaning. Light and Strong cleaning are also available.
  4. The touchscreen shows Cleaning. Wait for it to finish.

Set Up the Nozzle Check

Watch this part3:49
  1. Lift the front cover.
  2. Put the magnet piece into the cover sensor slot. Take it out again before you close the cover.
  3. Check where the edge of the film sits on the ruler. In the video, it is at about 65 millimeters.
  4. In Pilot, open the Settings tab and set the Print Start Position to match the ruler (65 millimeters in the video).
  5. Click Save.

Print and Read the Nozzle Check

Watch this part4:15
  1. Click Nozzle Check. The printer prints the test pattern.
  2. If lines are missing or broken, run another head cleaning.
  3. When every line is complete, you're ready to print.

3. Load the Media

How to Load the Media on the Lumen S24F

  1. 0:10Set the Paper Feeders
  2. 0:48Turn On the Vacuum
  3. 0:59Fit the Film Roll
  4. 1:30Feed the Film Through the Back
  5. 1:51Open the Cover and Fit the Magnet
  6. 2:10Thread the Film Under the Red Roller
  7. 2:38Straighten the Film and Lower the Roller
  8. 3:02Set the Take-Up Units
  9. 3:37Tape the Film to the Paper Core
  10. 4:05Start the Take-Up Motor and Close the Cover
Written steps 10

Set the Paper Feeders

Watch this part0:10
  1. Start at the back of the printer, with the two paper feeders. There is one at each end, and the film roll fits between them.
  2. On the right feeder, turn the small tension knob counter-clockwise. This loosens the tension, allowing the feeder to spin.
  3. Turn the chuck by hand to test the tension. It should move freely, with less tension.
  4. On the left feeder, turn the small tension knob counter-clockwise, the same way.
  5. Turn the chuck by hand to test the tension. Both feeders are now set.

Turn On the Vacuum

Watch this part0:48
  1. On the touchscreen, tap Settings, then Vacuum Settings.
  2. Tap the switch to turn the vacuum on. It turns blue.
  3. Tap Previous Menu.

Fit the Film Roll

Watch this part0:59
  1. The film roll comes in a box. Cut the tape with a knife and open the box.
  2. Take out the roll and bring it to the feeders.
  3. Slide the left feeder outward, to make room for the roll. Do the same with the right feeder.
  4. Tighten the knob at the base of the left feeder.
  5. Push the roll's core onto the left feeder's chuck.
  6. Slide the right feeder in, into the other end of the core, and tighten its knob.

Feed the Film Through the Back

Watch this part1:30
  1. Pull the film up off the roll.
  2. Pass the film under the chrome bar at the back.
  3. Bring it up behind the bar, toward the printer.
  4. Feed the film into the slot at the back of the printer, and push it through until it reaches the printer bed.

Open the Cover and Fit the Magnet

Watch this part1:51
  1. Go to the front and lift the front cover.
  2. Find the cover sensor, at the top right.
  3. Place the magnet on the sensor, so the printer can run with the cover open.
  4. Feed the film through from the back until it lies across the printer bed.

Thread the Film Under the Red Roller

Watch this part2:10
  1. Turn the knob on the right side of the printer clockwise to raise the red roller, so the film can pass under it.
  2. Feed the film forward across the printer bed and under the red roller. It comes out at the front, below the roller.
  3. Bring it down past the bars at the front.
  4. Pull it down toward the paper core at the bottom.

Straighten the Film and Lower the Roller

Watch this part2:38
  1. Make sure the film runs straight. Its edge should line up with the row of holes on the printer bed.
  2. At the back, the film should also come off the roll straight.
  3. From the back, press on the film at the left and the right. The tension should feel the same on both sides.
  4. Turn the knob on the right side counterclockwise. This lowers the red roller onto the film.

Set the Take-Up Units

Watch this part3:02
  1. Go to the two take-up units at the bottom front.
  2. On the right unit, turn the small knob on the outer end counter-clockwise.
  3. Turn the chuck by hand to test the tension. It should move freely, with less tension.
  4. On the left unit, turn the small knob counter-clockwise, the same way.
  5. Turn the chuck by hand to test the tension. Both take-up units are now set.

Tape the Film to the Paper Core

Watch this part3:37
  1. On the touchscreen, tap the down arrow to feed the film down toward the paper core.
  2. Tap the down arrow again, until the film reaches the core.
  3. Tape the film to the paper core, starting in the middle.
  4. Tape the left end, then the right end.
  5. Add a few more pieces of tape in between.

Start the Take-Up Motor and Close the Cover

Watch this part4:05
  1. Turn on the take-up motor, at the front right: press the bottom of its rocker switch, to position two.
  2. Take the magnet off the cover sensor. Always take it off before you close the cover. Leaving it on can damage the sensor.
  3. Close the front cover. The film is now loaded.

4. Print

How to Print on the Lumen S24F

  1. 0:12Power On
  2. 0:24Set the Rear Media Holders
  3. 1:03Turn On the Vacuum and Load the Film
  4. 2:09Thread the Film Under the Red Roller
  5. 2:56Set the Front Take-Up Holders
  6. 3:32Attach the Film to the Paper Core
  7. 4:16Ink Charge and Head Cleaning
  8. 5:15Fume Extractor and Nozzle Check
  9. 5:55Touchscreen Controls and Settings
  10. 7:43Start and Pause a Print
  11. 8:14Remove the Printed Roll
  12. 8:40Apply the Print
Written steps 12
  1. Plug the power cord into the wall outlet.
  2. Plug the other end into the printer's power inlet.
  3. Press the main power switch to on. It lights up.

Set the Rear Media Holders

Watch this part0:24
  1. At the back of the printer, find the two media holders the film roll goes on. Each has a small tension knob on its outer end.
  2. Turn the tension knob counter-clockwise to loosen the tension.
  3. Spin the holder by hand to test the tension. It should move freely, with less tension. Adjust the knob and test again until it does.
  4. Do the same on the other holder, setting it to the same tension as the first one.
  5. Both holders should turn with the same resistance.

Turn On the Vacuum and Load the Film

Watch this part1:03
  1. On the touchscreen, tap Settings, then Vacuum Settings.
  2. Tap the switch to turn the vacuum on.
  3. The film roll comes in a box. Cut the tape on the box, open the flaps and take out the film roll.
  4. Slide the two media holders apart, wider than the roll.
  5. Fit one end of the roll's core onto a holder, then slide the other holder into the other end.
  6. Pull some film off the roll. The film comes off the top of the roll.
  7. Guide the film up past the film tension bar, then feed it up toward the back of the printer.
  8. Push the film into the slot at the back of the printer, flat and all the way across.
  9. Go to the front and lift the front cover.
  10. Keep feeding from the back until the film comes out on the printer bed.

Thread the Film Under the Red Roller

Watch this part2:09
  1. Turn the knob on the right end of the printer clockwise to lift the red roller off the printer bed.
  2. Pull the film forward, under the red roller, until it hangs down at the front.
  3. Below it, an empty paper core sits on the take-up holders. Make sure it is seated at both ends.
  4. Check the edge of the film on the printer bed. It should run straight along the row of holes.
  5. Turn the knob counterclockwise to lower the red roller. It now rests on the film.

Set the Front Take-Up Holders

Watch this part2:56
  1. Set up the two take-up holders at the front, under the printer, the same way as the holders at the back.
  2. Turn the small tension knob counter-clockwise to loosen it.
  3. Spin the holder by hand to test the tension. It should move freely, with less tension.
  4. Check the other take-up holder the same way.
  5. Both should turn with the same resistance.

Attach the Film to the Paper Core

Watch this part3:32
  1. On the touchscreen, press and hold the down arrow. The film feeds down toward the paper core.
  2. Hold it again until the film reaches the core.
  3. Tape the edge of the film to the core, starting in the middle.
  4. Add more tape along the edge, out to each end, and smooth each piece down firmly.
  5. Switch on the take-up motor, on the right, with its rocker switch.
  6. Close the front cover. The film is now loaded.

Ink Charge and Head Cleaning

Watch this part4:16
  1. The touchscreen is on the right side of the printer. The carriage sits at the right end, over the capping station.
  2. Tap the left arrow to move the carriage to the left and uncover the capping station.
  3. Tap Carriage Reset, and the carriage moves back over the caps.
  4. On the computer, Pilot shows a green icon at the bottom left when the printer is connected.
  5. Tap Ink Charge. The screen shows Inking while it runs. Run this for 10 seconds.
  6. Tap the left arrow again to see the capping station after the ink charge.
  7. Tap Carriage Reset to send the carriage back.
  8. Tap Head Cleaning. The screen shows Cleaning while the printer cleans the heads at the capping station.
  9. Wait for the cleaning to finish.

Fume Extractor and Nozzle Check

Watch this part5:15
  1. Go to the fume extractor, at the front left. Press the round power button. It lights up.
  2. Turn the dial clockwise to turn up the fan. In the video it is set to about 60.
  3. Lift the front cover by its handle. The cover sensor is at the top right.
  4. Put the magnet piece into the cover sensor slot, so the printer can run with the cover open.
  5. Tap Nozzle Check. The printer prints the test pattern.
  6. When every line of the pattern is complete, you're ready to print.

Touchscreen Controls and Settings

Watch this part5:55
  1. Press and hold the left arrow to move the carriage to the left. Hold the right arrow to move it back to the right.
  2. Tap Carriage Reset. The carriage returns to the right end and caps the print heads.
  3. Press and hold the down arrow to feed the film forward and out at the front. Hold the up arrow to pull the film back up into the printer.
  4. Tap Settings, then Heat Settings. There are three heaters: front, middle and rear.
  5. Tap a heater's switch to turn it on or off, and use the up and down arrows to set its temperature. Do the same for the other heaters.
  6. Tap Previous Menu, then Vacuum Settings. The right arrow raises the vacuum strength, the left arrow lowers it, and the switch turns the vacuum off and on.
  7. Then tap White Ink Management System. Switching a controller to Manual brings up a warning: Manual runs nonstop, so use Auto while printing.
  8. Switch both controllers back to Auto.
  9. Tap Previous Menu, then Environment, to see the room temperature and humidity.
  10. Back on the main screen, Light On/Off turns the light on and off.

Start and Pause a Print

Watch this part7:43
  1. Before you print, go back to the cover sensor and take the magnet piece out of the slot. Always remove it before you close the cover.
  2. Close the front cover. Keep the covers closed while it prints.
  3. Once a print is running, tap Pause/Resume to pause it. The screen shows Pausing.
  4. Tap Pause/Resume again to carry on printing.

Remove the Printed Roll

Watch this part8:14
  1. As the sheet of designs prints, the UV lamp cures the ink as the carriage passes.
  2. When the print is done, turn off the take-up motor by pressing its rocker switch to the middle position.
  3. Cut across the film with scissors.
  4. Wind the loose end onto the roll, then lift the roll off the take-up holders.

Apply the Print

Watch this part8:40
  1. Take one of the printed designs and a fabric pouch.
  2. Place the design where you want it on the pouch.
  3. Tape it down at four points, so it can't move, and press each piece of tape down firmly.
  4. Put the pouch on the heat press platen and cover it with a protective sheet.
  5. Slide the platen in under the press and pull the handle down to close the press.
  6. Press at 300°F (about 150°C) for 10 seconds.
  7. When the time is up, the press opens. Slide the platen out and lift off the sheet.
  8. The pouch is finished.

5. Image Presto: Spot Channel Editor

Image Presto Spot Channel Editor for the Lumen S24F

  1. 0:13Open the Spot Channel Editor
  2. 0:27Load your artwork
  3. 0:36Select an area with the Wand
  4. 1:00Choose a relief style
  5. 1:30Finish the word and generate
  6. 1:53Fix a missed spot
  7. 2:10Add a second channel
  8. 2:42Texture the second word
  9. 3:17Regenerate and adjust
  10. 3:59Export for NeoStampa
  11. 4:06Fix a selection with the Eraser
  12. 5:00Select with AI
Written steps 12

Open the Spot Channel Editor

Watch this part0:13
  1. From the Image Presto home page, click Launch App, then open the Spot Channel Editor.
  2. Your channels live in the sidebar on the left. Sidebar Size, at the bottom, switches it between small, medium and large.

Load your artwork

Watch this part0:27
  1. Drag your artwork in, or click to choose a file.
  2. The image opens fully selected, because Full Image is the default selection mode.

Select an area with the Wand

Watch this part0:36
  1. Switch the Selection Mode to Wand and zoom in on the design. This one reads "Take the Step", and the last word, "Step", gets a raised texture.
  2. Under Match By, choose Raster for shaded art like this. Vector is for flat art with solid colors.
  3. Click the letter S. It is selected with Twill Weave as the starting texture.

Choose a relief style

Watch this part1:00
  1. Open the Relief Style list. There are dozens of textures, including wood grain. Pick Cathedral Grain.
  2. Raise the Scale a little so the texture is easier to see.
  3. Under Direction and Position, rotate the pattern with the compass dial or the slider.
  4. Click Move on canvas to drag the texture anywhere inside the selection.

Finish the word and generate

Watch this part1:30
  1. Click the T, the E and the P. The whole word "Step" now has the wood grain texture.
  2. Zoom out and click Generate All. The Production Output shows the wood grain on "Step".
  3. Switch to 3D Relief to check the depth.

Fix a missed spot

Watch this part1:53
  1. Go back to the editor. One purple part of the T was missed.
  2. Click it to add it to the selection, then regenerate to confirm. Now the whole word is covered.
  3. Click Edit Masks to keep working.

Add a second channel

Watch this part2:10
  1. Add a second channel for the word "The". It is named W2 by default.
  2. Set its Selection Mode to Wand. The tabs at the top show which channel you are working on.
  3. Rename it V1, for varnish.
  4. To switch channels, click a tab at the top or the channel card in the sidebar. Click W1 and the canvas previews W1; scroll down and click V1.

Texture the second word

Watch this part2:42
  1. Zoom in, and for the relief style pick Zigzag.
  2. Click the T, the H and the E. The default tolerance works well for these letters.
  3. Raise the Tolerance to select more, or lower it to select less.
  4. Rotate the texture a little with the compass.

Regenerate and adjust

Watch this part3:17
  1. Click Regenerate to see the combined output. You can also view each channel on its own: W1, then V1.
  2. If a pattern looks too dense, go back to Edit Masks, make sure that channel is selected, raise the Scale and click Regenerate.
  3. Open 3D Relief to compare V1 on its own with the combined output, where both words are raised.

Export for NeoStampa

Watch this part3:59
  1. When it looks right, click Multi-Channel TIFF to export.
  2. That file imports straight into NeoStampa.

Fix a selection with the Eraser

Watch this part4:06
  1. Delete the current image and open one of the example templates. The Eraser sits at the top of the canvas.
  2. This template is flat vector art, so set Match By to Vector. Click the body of the rocket, then the star. Both get the default Twill Weave texture.
  3. To remove the star, use the Eraser rather than Undo. Undo removes your most recent change, which may not be the selection you want gone.
  4. The default brush is 48 pixels at 100% hardness. Brush over the star to erase it. The rocket body stays selected.

Select with AI

Watch this part5:00
  1. Erase the rocket body too, to start fresh.
  2. Set the Selection Mode to AI and zoom in on the rocket.
  3. Click two or three points on the object you want, then type a hint in the text box (here, "rocket") and apply the points. The AI finds the whole rocket.
  4. AI selection works well on single objects, like a face or a person in a photo, where the Wand would struggle.
  5. To leave out the flame, use the Eraser.
  6. Click Generate All. The selection is ready to export to NeoStampa.

6. Image Presto: From Idea to 3D Print File

From Idea to 3D Print File in Image Presto

  1. 0:14Generate the artwork
  2. 0:31Remove the background
  3. 0:50Select the first channel
  4. 1:41Add a second channel
  5. 2:23Set the scale and generate
  6. 3:03Check the depth and export
Written steps 6

Generate the artwork

Watch this part0:14
  1. Start at imagepresto.com and click Launch App. If you already have artwork, go straight to the Spot Channel tool.
  2. To make artwork, open Image Generation, type a prompt and click Generate. It is ready in a few seconds.

Remove the background

Watch this part0:31
  1. Open the Next tool menu and choose Remove Background.
  2. The default model works well on simple backgrounds. The list also has other models, plus Magic Wand and Magic Threshold for removing specific colors.
  3. Click Remove Background, then drag the slider to compare the original with the result.

Select the first channel

Watch this part0:50
  1. Send the image to the Spot Channel Editor. The white body of the rocket gets a raised texture on the first channel, W1.
  2. Under Selection Mode, click Wand. Hover over any setting title to see what it does.
  3. Set Match By to Lab Color, which works best on clean, graphic artwork.
  4. A magnifier follows your cursor so you can click precisely. Click the white body of the rocket.
  5. Only part of the white is selected, so drag the Tolerance slider to the right. At around 68 the whole white body is selected; push further and the selection spreads past the rocket, so set it back to the value that fit.
  6. Keep Twill Weave as the relief style for W1.

Add a second channel

Watch this part1:41
  1. Add a second channel and name it V1, for varnish.
  2. Click Wand again and pick a different relief style, so the two are easy to tell apart. Here, Zigzag.
  3. Click a continent. Each extra click adds to the selection, and three clicks select most of the continents.
  4. Keep clicking the smaller islands, or nudge the tolerance up slightly.
  5. Now there are two channels, W1 and V1, each with its own selection.

Set the scale and generate

Watch this part2:23
  1. The Scale slider sets the size of the texture, and the preview updates live. Here, set it to 10.
  2. Click Generate All. The combined output appears in a few seconds.
  3. Open W1 to see the twill weave on the rocket body, then V1 for the zigzag on the continents.
  4. If a texture looks too large, lower the scale and regenerate.

Check the depth and export

Watch this part3:03
  1. Switch to 3D Relief to see the depth, with both channels together or one at a time.
  2. When you are happy with the result, click Multi-Channel TIFF to export. The file goes straight into NeoStampa for printing on the Lumen S24F.

7. NeoStampa: Print and Cut

NeoStampa for the Lumen S24F: Print and Cut

  1. 0:12Start a new document
  2. 0:23Import your file
  3. 0:40Size and copy the design
  4. 0:53Add the cut line
  5. 1:24Print
  6. 1:34Cut
  7. 1:47What the print scheme sets for you
Written steps 7

Start a new document

Watch this part0:12
  1. In NeoStampa, start a new document.
  2. Choose the Lumen S24F printer, then the Lumen S24F print scheme, and click OK.
  3. This assumes the printer driver and print scheme are already installed.

Import your file

Watch this part0:23
  1. Click Import, or drag your file onto the canvas.
  2. Select the multi-channel TIFF you exported from Image Presto and click Open.
  3. The Lumen print scheme already holds the job settings. You only size the design, copy it and add the cut line.

Size and copy the design

Watch this part0:40
  1. Set the size, here about 12 cm wide.
  2. Open Mosaic and enter the number of copies. No gap is needed between them. Click Apply.

Add the cut line

Watch this part0:53
  1. Open Contour Selection. Cut shape outline is on, with the distance at 0, so the cut stays outside the print.
  2. Tick Cut internal shapes, then click Apply.
  3. Open Contour Cut. The QR code needs a numerical job name, so rename the job with a number. The QR code then appears with the registration marks.
  1. When printing is done, click Cut.
  2. Tick Enable Two-Pen Mode and Reverse cut.
  3. Click Cut to create the cut file. That is the everyday workflow.

What the print scheme sets for you

Watch this part1:47
  1. Open the print scheme, then the ink setup.
  2. White is set to Off, not Flat, so white prints only where your spot channels place it, never as a flood. Varnish is Off as well.
  3. On the Color tab, the Color Replacement Table uses the Lumen S24F Spot Color Preset.
  4. It has four entries, two for white and two for varnish, because Image Presto files can carry up to four spot channels.
  5. In a varnish entry, the color mode is KCMYWV, Apply in control is off, and every channel is 0 except varnish at 100%. The white entries work the same way, with only white at 100%.
  6. With these presets in place, you can print Image Presto files without changing a thing.

8. End of Day Maintenance

End of Day Maintenance for the Lumen S24F

  1. 0:10What You Need
  2. 0:24Open the Printer
  3. 0:53Clean Around the Printheads
  4. 1:22Clean the Capping Station
  5. 2:12Wipe Down with the Cloth
  6. 2:44Reset the Carriage and Switch Off
  7. 3:12Turn Off the Take-Up Motor and Fume Extractor
  8. 3:30Close the Printer
  9. 3:42Weekly Use: Fill the Caps
  10. 4:19Reset and Shut Down
Written steps 10

What You Need

Watch this part0:10
  1. Before you begin, you will need a lint-free cloth, cleaning swabs, gloves, a syringe, a cup, cleaning solution, and maintenance liquid.

Open the Printer

Watch this part0:24
  1. Lift the front cover.
  2. On the touchscreen, press and hold the left arrow. This moves the carriage over to the left.
  3. On the left end, press the door handle so it pops out.
  4. Turn the handle, and swing the door open.
  5. Inside, you can see the carriage. The printheads are on the underside of the carriage.

Clean Around the Printheads

Watch this part0:53
  1. Pour a little cleaning solution into the cup.
  2. Dip a cleaning swab into the solution.
  3. Gently wipe around the bottom of the printheads. Do not directly touch the face of the printheads.
  4. When the swab gets dirty, switch to a fresh one. A dirty swab only spreads the ink around.
  5. Keep going until the edges are clean.

Clean the Capping Station

Watch this part1:22
  1. The capping station is at the right end of the printer.
  2. Start with the wiper blade, on the left side. Wipe it with a swab, along its whole length.
  3. Wipe along the left side of the caps.
  4. Clean around the rim of the top cap.
  5. Then clean around the rim of the bottom cap.

Wipe Down with the Cloth

Watch this part2:12
  1. Wipe around the caps with the lint-free cloth. Work around each cap, and between them.
  2. Spray a little cleaning solution onto the cloth.
  3. Wipe the surface around the capping station.
  4. Wipe along the edges of the opening too.

Reset the Carriage and Switch Off

Watch this part2:44
  1. Press Carriage Reset on the touchscreen. The carriage moves back over the capping station.
  2. Press Settings, then Heat Settings.
  3. Switch off the front heater, then the middle and rear heaters.
  4. Press Previous Menu, then Vacuum Settings, and switch the vacuum off.
  5. Go back to the main screen.
  6. Press Light On/Off to turn off the light.

Turn Off the Take-Up Motor and Fume Extractor

Watch this part3:12
  1. Find the lower take-up motor, at the front right. Press its rocker switch to the middle position to turn it off.
  2. Find the fume extractor, at the front left. Press its power button. The light goes out.

Close the Printer

Watch this part3:30
  1. Close the side door.
  2. Turn the handle, and press it back in.
  3. Close the front cover.

Weekly Use: Fill the Caps

Watch this part3:42
  1. This end of day maintenance is for when the printer is only used once a week.
  2. Lift the front cover.
  3. Press and hold the left arrow to move the carriage to the left. This opens up the capping station.
  4. This time, take the maintenance liquid and pour some into the cup.
  5. Draw the liquid up into the syringe.
  6. Use the syringe to fill the top cap, then fill the bottom cap.

Reset and Shut Down

Watch this part4:19
  1. Press Carriage Reset. The carriage moves back over the capping station.
  2. Close the front cover.
  3. Press down the red emergency stop button.
  4. At the end of the workday, we also recommend shutting the machine down completely.

9. Weekly Maintenance

Weekly Maintenance for the Lumen S24F

  1. 0:10What You Need
  2. 0:20Unload the Film
  3. 1:04Turn Off the Vacuum
  4. 1:17Clean the Carriage Rail
  5. 1:48Clean the Printer Bed
  6. 2:04Clean the Red Roller
  7. 2:21Clean the Media Sensors
  8. 2:33Empty the Waste Ink Bottle
  9. 3:02Clean the Fume Extractor Hose at the Printer
  10. 3:59Clean the Hose at the Fume Extractor
  11. 4:30Power Off: Option One
  12. 5:22Power Off: Option Two
Written steps 12

What You Need

Watch this part0:10
  1. Have ready a cleaning cloth, foam swabs, gloves, a syringe, a small cup, UV DTF ink cleaning solution and maintenance liquid.
  2. The steps below also use alcohol, scissors, a paper towel and a screwdriver.

Unload the Film

Watch this part0:20
  1. Lift the front cover.
  2. Cut across the printed film with scissors.
  3. Roll the loose end onto the take-up roll.
  4. Raise the red roller by turning the knob on the right side of the printer, until the roller is lifted.
  5. Go to the back of the printer, to the film roll.
  6. Turn the film roll by hand to wind the film back onto it. Keep winding until the film pulls off the printer bed.
  7. Wind up the rest of the loose film.
  8. Lift the film roll off its holders and set it aside.

Turn Off the Vacuum

Watch this part1:04
  1. On the touchscreen, tap Settings, then Vacuum Settings.
  2. Tap the switch to turn the vacuum off. The switch turns red.

Clean the Carriage Rail

Watch this part1:17
  1. Start with the carriage rail, along the front of the printer.
  2. Spray the cloth with alcohol.
  3. Wipe the carriage rail from one end to the other.
  4. On the touchscreen, tap the left arrow to move the carriage. This uncovers the end of the rail, where the carriage parks.
  5. Wipe that end of the rail too.
  6. Tap Carriage Reset to send the carriage back.

Clean the Printer Bed

Watch this part1:48
  1. Wipe the whole printer bed with the cloth, working across from one side to the other.
  2. Do not forget the strip along the front, next to the red roller.

Clean the Red Roller

Watch this part2:04
  1. Use a dry, lint-free cloth for the red roller. Do not use alcohol.
  2. Wipe the red roller along its whole length, making sure you get both ends.

Clean the Media Sensors

Watch this part2:21
  1. Find the two media sensors on the lower plate.
  2. Spray the cloth with alcohol again.
  3. Gently wipe the front of both sensors.

Empty the Waste Ink Bottle

Watch this part2:33
  1. Go to the waste ink bottle at the back of the printer.
  2. Pull the waste ink tubes out of the bottle.
  3. Wipe the ends of the tubes with the cloth.
  4. Wrap the tube ends in a paper towel and hold them to one side.
  5. Lift the holder, with the bottle in it, up and off the leg.
  6. Empty the bottle.
  7. Hook the holder back onto the leg and press it down.
  8. Put the tubes back into the bottle.

Clean the Fume Extractor Hose at the Printer

Watch this part3:02
  1. Find the fume extractor hose where it joins the printer.
  2. Hold the hose and loosen the clamp with a screwdriver.
  3. Pull the hose off the port.
  4. Wipe the inside of the hose end with the cloth, all the way around.
  5. Wipe the inside of the port on the printer.
  6. On the fume extractor controls, press the round power button. It lights up.
  7. Turn the dial clockwise to turn up the fan, and let it run for a few seconds with the hose still open.
  8. With the dial back down, press the power button again to switch it off.
  9. Push the hose back over the port.
  10. Tighten the clamp with the screwdriver.

Clean the Hose at the Fume Extractor

Watch this part3:59
  1. Go to the other end of the hose, on top of the fume extractor.
  2. Loosen this clamp the same way, and lift the hose off.
  3. Wipe the inside of the hose end, all the way around.
  4. Wipe the top of the fume extractor, around the port.
  5. Push the hose back onto the port.
  6. Tighten the clamp.

Power Off: Option One

Watch this part4:30
  1. Lift the front cover.
  2. On the touchscreen, tap the left arrow to move the carriage. This uncovers the capping station.
  3. Pour a little maintenance liquid into a cup.
  4. Draw it up into the syringe.
  5. Drip it into the first cap, then into the second cap.
  6. Tap Carriage Reset. The carriage moves back over the caps.
  7. Close the front cover.
  8. Press the red emergency stop button.
  9. Press the main power switch, next to the power cord, to off. The printer is now fully off.

Power Off: Option Two

Watch this part5:22
  1. Open the side door on the left end of the printer.
  2. Inside, find the white ink circulator switch and turn it clockwise, to On.
  3. Lift the front cover.
  4. Tap the left arrow to move the carriage off the capping station.
  5. Pour some maintenance liquid into the cup.
  6. Draw it into the syringe.
  7. Drip it into the first cap, then the second cap.
  8. Tap Carriage Reset.
  9. Close the front cover.
  10. Press the emergency stop button, and leave the main power switch on.

10. As-Needed Maintenance

As-Needed Maintenance for the Lumen S24F

  1. 0:10What You Need
  2. 0:21Grease the Carriage Rail
  3. 0:49Grease the Right End of the Rail
  4. 1:22Clean the Right UV Lamp
  5. 2:06Clean the Left UV Lamp
  6. 2:39Clean the Capping Station
  7. 3:48Wipe Around the Caps
  8. 4:20Reset and Close Up
  9. 4:40Open the Fume Extractor
  10. 5:09Replace the Filters
  11. 5:41Refit the Front Panel
Written steps 11

What You Need

Watch this part0:10
  1. Have ready replacement fume extractor filters, gloves, a lint-free cloth, cleaning swabs and rail grease.
  2. The steps below also use cleaning solution, a cup and a screwdriver.

Grease the Carriage Rail

Watch this part0:21
  1. Lift the front cover.
  2. Dip a cleaning swab into the rail grease.
  3. Apply the grease along the rail, starting at the left end.
  4. Spread it evenly along the rail.

Grease the Right End of the Rail

Watch this part0:49
  1. On the touchscreen, press and hold the left arrow to move the carriage to the left. Now you can reach the right end of the rail.
  2. Apply grease along the right end as well.
  3. Press the right arrow to bring the carriage back.
  4. Hold the left arrow again to run the carriage all the way to the left.
  5. Press Carriage Reset to send it back home. This spreads the grease evenly along the whole rail.

Clean the Right UV Lamp

Watch this part1:22
  1. Start at the right end of the printer. Press the side door handle so it pops out.
  2. Turn the handle and swing the door open. Inside is the UV lamp, on the side of the carriage.
  3. Spray a little cleaning solution onto a cleaning swab.
  4. Gently wipe the glass at the bottom of the lamp.
  5. Wipe the window below the label.
  6. Use the lint-free cloth to wipe away any remaining solution.
  7. Wipe the window below the label with the cloth too.

Clean the Left UV Lamp

Watch this part2:06
  1. The second UV lamp is at the left end. On the touchscreen, hold the left arrow to move the carriage to the left.
  2. Press the left side door handle so it pops out.
  3. Turn the handle and swing the door open.
  4. Wipe the window below the label on the second UV lamp with the swab.
  5. Wipe it again with the lint-free cloth.
  6. Press Carriage Reset. The carriage moves back home.

Clean the Capping Station

Watch this part2:39
  1. Clean the capping station even if you have not used the printer.
  2. Pour a little cleaning solution into the cup.
  3. Dip a cleaning swab into the solution.
  4. On the touchscreen, press and hold the left arrow to move the carriage to the left. This uncovers the capping station.
  5. Start with the wiper blade, on the left side of the caps. Wipe it with the swab, up and down its whole length.
  6. When the swab gets dirty, switch to a fresh one.
  7. Wipe along the left side of the caps.
  8. Clean around the rim of the top cap, then around the rim of the bottom cap.

Wipe Around the Caps

Watch this part3:48
  1. Wipe around the caps with the lint-free cloth, working around each cap and between them.
  2. Spray a little cleaning solution onto the cloth.
  3. Wipe the surface around the capping station.
  4. Wipe along the edges of the opening too.

Reset and Close Up

Watch this part4:20
  1. Press Carriage Reset. The carriage moves back over the capping station.
  2. Close the left side door, then turn the handle and press it back in.
  3. Close the right side door the same way.
  4. Close the front cover.

Open the Fume Extractor

Watch this part4:40
  1. Go to the fume extractor, at the front left.
  2. Press its power button to turn it off.
  3. The front panel is held on by four screws. With a screwdriver, turn the top left screw counterclockwise to take it out.
  4. Remove the other three screws.
  5. Lift the front panel off.

Replace the Filters

Watch this part5:09
  1. Inside are three filters. Starting from the bottom, slide each filter out: the bottom one, then the middle one, then the top one.
  2. Before you slide in each new filter, check the air flow arrow on its label. The arrow should be facing down.
  3. Slide the first new filter into the top slot.
  4. Slide in the middle filter, then the bottom filter.

Refit the Front Panel

Watch this part5:41
  1. Put the front panel back on.
  2. Drive the top left screw back in, turning clockwise until it is snug.
  3. Drive in the other three screws the same way.

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