Support

We're here to help.

From setup to daily production, our Vietnam team keeps you running — with live tech support, training and answers close by.

Discord live support

Live chat, virtual training and a community of DTF shops. Get real-time answers from our techs and other printers, day and night.
Join our Discord
Help Center

Searchable quick-start guides, how-to articles and video walkthroughs — self-serve answers any time you need them.
Browse the Help Center
Demos & training

Our Ho Chi Minh City demo center is opening soon. In the meantime our team schedules setup and operator training with you directly.
Talk to our team
Download Resources

Drivers, RIP software, manuals, spec sheets and color profiles — everything you need to set up and run your machine.

Drivers & software ICC profiles

SMS & Zalo updates

Never miss a restock.

Get order updates, restock alerts and business-only promotions by SMS and Zalo. No spam — just what matters to your shop.