Support
Knowledge base
Operation, maintenance, troubleshooting and the RIP software, for every machine. Watch the video or read the steps — click any timecode and the video jumps straight to that moment.
Nothing matched. Try a different word, an error code, or pick your machine.
Just took delivery?
One guide per machine, unbox to first print — the public tier, and the place to start.
DTF printers
Direct-to-film printers, from a benchtop starter to a six-head flagship.
UV DTF printers
UV direct-to-film for hard surfaces, labels and wraps.
Shakers & dryers
Powder application and curing.
Heat presses
Pressing the transfer onto the garment.
Cutters
Contour and die cutting.
Finishing
Folding, stacking and bagging.
Legacy items
No longer sold. The guides stay here for the shops still running them.
Software & workflow
RIP software, firmware and the printing workflow.