- These videos are requested by DTF Station technicians to properly diagnose issues.
- The goal is to clearly show how the head cleaning process is performing.
- Poor camera angles or lighting can prevent technicians from assessing the issue correctly.
Key Printer Components Referenced
- Wiper Blade
- Capping Station (entire assembly)
- Caps
- Print Head
- Print Head Face / Print Head Surface
- Always use an external light source to illuminate the internals.
- Film at a low angle, shooting slightly upward.
- Ensure the following are visible at all times: Capping station making contact with the print head
- Avoid filming too high: The print head will not be visible.
- Avoid filming too low: The capping station will not be visible.
- Angle the camera so the wiper blade is not blocked by the printer frame.
- Every step of the head cleaning cycle must be visible.
- Print head face
- Wiper blade
Chapter 1 — Prestige R1
- Add a dedicated light source aimed at the print head area.
- Position the camera low and angle it slightly upward.
- Frame the shot so you can see: The capping station contacting the print head
- Adjust the angle to prevent the printer frame from blocking the wiper blade.
- Confirm all head cleaning steps are clearly visible before recording.
- The surface of the print head
- The wiper blade during its wipe motion
- Use an external light to fully illuminate the print head area.
- Position the camera so all of the following are clearly visible: Cap movement
- Avoid shallow or offset angles: If droplets forming on the print head face are not visible, the angle is incorrect.
- Print head face
- Wiper blade contact
- If wiper blade contact cannot be seen, the angle is insufficient.
- Because these printers have two vertically stacked print heads: You may need to record from the side.
- Keep the camera low enough to see: The face of both print heads.
- Do not film from too high of an angle: The print heads will not be visible.
- Maintain the same lighting and visibility standards as the front view.
- This printer has a very narrow viewing gap.
- Position the camera carefully so both are visible: Caps
- Even small angle changes can block visibility.
- Use an external light to increase clarity in the narrow viewing area.
- Confirm visibility before recording the full head cleaning cycle.
- Caps contacting the print head are clearly visible.
- Print head face can be seen during cleaning.
- Wiper blade contact and wiping motion are visible.
- Lighting is bright and consistent.
- Entire head cleaning cycle is captured without obstruction.
