- This guide explains how to remove a printer device/driver from DigiRIP Pro.
- Devices cannot be removed if queues or jobs are still active.
Important Before You Begin
- If any queues are running, reserved, or have pending jobs, the device cannot be removed.
- All related queues must be cleared or deleted first.
Removing the Queue
- Go to **Queues**.
- Click **Manage Queues**.
- Locate the queue associated with the printer you want to remove.
- If there are jobs: Running You must delete them before proceeding.
- Once the queue is clear, confirm and close the queue manager.
- Example shown: **Prestige R2**.
- Pending
- Reserved
- Go to **Devices**.
- Click **Manage Devices**.
- Select the printer you want to remove.
- Click **Remove Device**.
- Confirm the removal.
- Example shown: **Prestige R2**.
Reinstalling or Installing Another Printer
- To reinstall the same printer or add a new one, click **Install Printer**.
- Select the printer model.
- Click **Next**.
- Select **Search for New Printer**.
- Click **Next**, then **Finish**.
- Example shown: **Prestige XL2**.
- For certain models (example: **Prestige L2**): Select **TCP/IP** as the port.
- Enter the IP address: Example shown: **127.0.0.1**.
- Click **OK**.
- Click **Next**, then **Finish** to complete installation.
Verifying Installation
- Return to **Devices**.
- Confirm the printer driver now appears in the device list.
End of Guide
This completes the process for removing and reinstalling a device in DigiRIP Pro.