- You cannot remove a printer driver or device if any queues are running.
- Close all active queues before proceeding.
- If there are jobs: Running You will not be able to remove the device until they are cleared.
Removing the Queue
- Go to **Queues**.
- Locate the queue associated with the printer you want to remove.
- Delete the queue.
- Confirm there are no remaining jobs in: Active queues
- Example shown: **Prestige R2**.
- Reserved jobs
- Go to **Devices**.
- Click **Manage Devices**.
- Locate the printer you want to remove.
- Select the device.
- Click **Remove Device**.
- Example shown: **Prestige R2**.
Reinstalling or Adding a New Printer
- To reinstall the same printer or add a different printer, click **Add Device**.
- Select the printer model you want to install.
- Click **Next**.
- Example shown: **Prestige XL2**.
Network Configuration (If Required)
- For certain models (example: **Prestige L2**), you will need to configure **TCP/IP**.
- Follow the on-screen prompts to complete the TCP/IP setup.
Verifying Installation
- Once setup is complete, return to **Devices**.
- Confirm the printer driver now appears in the device list.
End of Guide
This completes the process for removing and reinstalling a device in DigiRIP Pro.