- Use this process when printed colors do not match the expected ink order.
- This ensures the ink order in Neostampa matches the physical ink order in the printer dampers.
- This is commonly required after ink changes, head swaps, or system setup.
Step 1 – Print the Custom Ink Setup Chart
- Open Neostampa.
- Go to the Printer Scheme Manager window.
- Click the three dots (options menu).
- Click Edit.
- In the new window, locate and click Print.
- Allow the printer to print the custom ink chart.
- The chart will show printed colors.
- Each color will have a number printed directly beneath it.
What you need
- Take a clear photo of the printed color chart.
- Take a screenshot of the Custom Ink Setup page in Neostampa.
- Send both the photo and screenshot to your technician for review.
- Compare the printed chart to the ink order shown in Neostampa.
- Confirm whether the printed color order matches the software order.
- If the order does NOT match, proceed to revise the ink order. EXAMPLE This indicates the two colors need to be swapped in software.
- Software shows:
- Green = Position 8
- Red = Position 9
- Printed chart shows:
- Red = Position 8
- Green = Position 9
- In the Custom Ink Setup window, select Green.
- Change Green to Red.
- Select Red.
- Change Red to Green.
- Confirm the order now visually matches the printed chart.
Step 5 – Save and Apply Changes
- Click OK.
- Click Save.
- When prompted to confirm modification of the printer scheme, click Yes.
- Wait while Neostampa rebuilds the printer profiles.
Completion
- Ink order in Neostampa now matches the physical ink order.
- Color output should now be correct.