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Prestige R1 - Hoson/Print Exp - How to Check Printer Status & Find Error Code

Written out step by step, with the video alongside.

  • 1 step
  • 3 instructions
  • 1 video
  • Updated 2026-04-20

Prestige R1 – How to Check Error Codes

SECTION (00:00:00) Accessing the Error Log

Written steps 1

Steps

  1. Locate the blinking red light bulb icon in HosonSoft
  2. Click the light bulb icon
  3. Allow the log page to open SECTION (00:00:10) Identifying the Error Code
  • Review the log page
  • Locate the error highlighted in red
  • Use the highlighted entry as the error code reference

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