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Prestige R2 Pro - Prestige & Aries - How to Check and Adjust Print Head Carriage Home Position Using Pilot Software

Every step links to its own moment in the video, so you never hunt for the right part again.

  • 12 steps
  • 67 instructions
  • 1 video
  • Updated 2026-04-20

How to Set and Adjust Printer Carriage Home Position Using Pilot Software

  1. 0:01Overview and Alignment Goal
  2. 0:37Identifying Misalignment
  3. 1:12Adjusting X Motor Home Position
  4. 2:35Fine-Tuning Center Alignment
  5. 3:23Adjusting Capping Station Height (Wetting)
  6. 4:37Adjusting Flash Height
  7. 5:22Adjusting Wiper Blade Height
  8. 6:03Final Functional Verification
  9. 6:48Saving and Exporting Firmware
Written steps 12

Overview and Alignment Goal

Watch this part0:01
  1. The goal is to center the capping station directly under the print head.
  2. Proper alignment ensures correct sealing, cleaning, and flashing behavior.

Initial Alignment Check

  1. With the printer ON, press the Enter button on the control panel.
  2. Observe the contact point between the print head and the capping station.
  3. Optional secondary method: Turn the printer OFF.
  • Manually rotate the capping station knob to raise and lower it.
  • This allows slower, more precise visual inspection.

Identifying Misalignment

Watch this part0:37
  1. Inspect whether the print head is centered over the capping station.
  2. If the print head is shifted left or right, adjustment is required.

Entering Factory Mode in Pilot Software

  1. Open Pilot Software.
  2. Go to Advance.
  3. Press Ctrl + F12 on your keyboard.
  4. Confirm button will change to Factory mode.
  5. Enter the password: 2222
  6. Press Enter.
  • Depending on your system, this may be:
  • Ctrl + Fn + F12
  • Ctrl + Option + F12

Adjusting X Motor Home Position

Watch this part1:12
  1. Go to the Booth Initialization tab.
  2. Locate the X Motor section.
  3. Find the value labeled Hit Limit Back to Zero Distance.
  4. Understand adjustment behavior: Higher value = carriage moves LEFT
  5. Current example value: 800 (print head shifted left).
  6. Reduce the value to move the print head right.
  7. Change the value in increments of 50 for precision.
  8. Example adjustment: Change value from 800 to 200.
  9. Go to File → Save → OK.
  10. Go to Operation → Initialize.
  11. Observe the new print head position.
  • Lower value = carriage moves RIGHT

Fine-Tuning Center Alignment

Watch this part2:35
  1. If the print head overshoots and shifts too far: Adjust the value in the opposite direction.
  2. Example: Change value from 200 to 300.
  3. Go to File → Save → OK.
  4. Go to Operation → Initialize.
  5. Confirm the print head is centered over the capping station.

Verifying X Motor Movement

  1. In Pilot Software, go to the X Motor tab.
  2. Change the value to 100.
  3. Click Check.
  4. Confirm: Carriage moves to 100 mm.
  5. Go to File → Save → OK.
  6. Go to Operation → Initialize.
  • Carriage returns to 0.

Adjusting Capping Station Height (Wetting)

Watch this part3:23
  1. Go to the Ink Stack tab.
  2. Locate Wetting the Ink Stack Height.
  3. Objective: Cap presses slightly into the print head.
  4. Current example value: 25,000.
  5. Adjust in increments of 100–1,000.
  6. Example: Change value to 20,000.
  7. Match Pump the Ink Stack Height to the same value.
  8. Click Confirm and observe behavior.
  9. Increase slightly if needed (example: 21,000).
  10. Confirm proper seal without carriage lift.
  • Carriage must NOT be pushed upward.

Adjusting Flash Height

Watch this part4:37
  1. Locate Flash the Ink Stack Height.
  2. Objective: Cap should be very close to print head.
  3. Click Confirm to observe current behavior.
  4. If touching: Lower the value.
  5. Example adjustments: 20,600 → 19,600 → Confirm
  6. Confirm visible gap with no contact.
  • No contact during flashing.
  • If still touching, reduce further (example: 16,000).

Adjusting Wiper Blade Height

Watch this part5:22
  1. Use the Left Arrow key to move the carriage left.
  2. Position the wiper blade under the carriage.
  3. Locate Scarp the Ink Stack Height.
  4. Objective: Light contact with the carriage.
  5. Example: Change value from 7,300 to 8,000.
  6. Click Confirm.
  7. Verify solid contact without bending.
  • No bending of the wiper blade.

Final Functional Verification

Watch this part6:03
  1. Perform a head cleaning.
  2. Verify during cleaning: Ink droplets appear after initial cap contact.
  • Wiper blade wipes the print head cleanly.
  • Cap is close but not touching during flash step.

Saving and Exporting Firmware

Watch this part6:48
  1. Go to File → Save → OK.
  2. Go to Operation → Initialize.
  3. Go to Firmware → Export Firmware Configuration.
  4. Save file in a secure location.
  5. Include the current date in the filename.
  6. Go to Firmware → Export Firmware Configuration Parameters.
  7. Save with date included in filename. END OF PROCEDURE

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